Responsible to: Senior Director of Regulated Services
General Description: The Social Services Representative provides services to meet the social and/or emotional needs that affect the residents’ ability to achieve their highest level of function; participate in the development of residents’ comprehensive care plans; develop policies and procedures to provide social services to residents in compliance with federal, state and local regulations.
Duties and Responsibilities:
Develop and implement social service policies and procedures to meet residents’ needs in compliance with federal, state and local regulations.
Develop, coordinate and participate in family and resident activities designed to promote social interaction, reality orientation and intellectual stimulation
Develop one-to-one professional relationships with residents and families as needed for counseling
Counsel residents and families in dealing with feelings about death or dying and other emotional, mental environmental or physical limitations
Assess and complete the sections of the (MDS) Minimum Data Set assigned completely, timely and accurately
Document the social service component of the Comprehensive Care Plan for each resident in a timely manner
Job Skills Required:
Excellent listening skills;
Ability to provide excellent customer service;
Ability to assess the needs of prospective residents;
Demonstrated organizational skills including ability to strategically plan events, develop specific goals, adhere to assigned deadlines, and prioritize and accomplish tasks;
Excellent communication skills including oral and written communication competency
Social Services Represent
Bachelor’s Degree in Humanities or Social Work and/or 4+ years of experience in a skilled nursing facility desired; equivalent combination of education and experience. LSW/LCSW is a plus but not required.
Clinical background is preferred, but not required;
Reliable transportation and the willingness to travel within the targeted region on a daily basis.
Ability to handle stressful situations in a calm and professional manner at all times.
Must have an interest in the elderly
Must be able to speak, read and understand verbal and written instructions in English; and must be able to be understood clearly and easily by residents as English is the prevailing language
Must be able to make independent decisions when circumstances warrant such action.
Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public
Must be able to work harmoniously with other personnel
Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary