Social Services Representative

Job Description

Social Services Represent

Responsible to:   Senior Director of Regulated Services

General Description: The Social Services Representative provides services to meet the social and/or emotional needs that affect the residents’ ability to achieve their highest level of function; participate in the development of residents’ comprehensive care plans; develop policies and procedures to provide social services to residents in compliance with federal, state and local regulations.

Duties and Responsibilities

  • Develop and implement social service policies and procedures to meet residents’ needs in compliance with federal, state and local regulations.
  • Develop, coordinate and participate in family and resident activities designed to promote social interaction, reality orientation and intellectual stimulation
  • Develop one-to-one professional relationships with residents and families as needed for counseling
  • Counsel residents and families in dealing with feelings about death or dying and other emotional, mental environmental or physical limitations
  • Assess and complete the sections of the (MDS) Minimum Data Set assigned completely, timely and accurately
  • Document the social service component of the Comprehensive Care Plan for each resident in a timely manner

Job Skills Required:

  • Excellent listening skills;
  • Ability to provide excellent customer service;
  • Ability to assess the needs of prospective residents;
  • Demonstrated organizational skills including ability to strategically plan events, develop specific goals, adhere to assigned deadlines, and prioritize and accomplish tasks;
  • Excellent communication skills including oral and written communication competency

Job Requirements

Social Services Represent


  • Bachelor’s Degree in Humanities or Social Work and/or 4+ years of experience in a skilled nursing facility desired; equivalent combination of education and experience. LSW/LCSW is a plus but not required.
  • Clinical background is preferred, but not required;
  • Reliable transportation and the willingness to travel within the targeted region on a daily basis.
  • Ability to handle stressful situations in a calm and professional manner at all times.


  • Must have an interest in the elderly
  • Must be able to speak, read and understand verbal and written instructions in English; and must be able to be understood clearly and easily by residents as English is the prevailing language
  • Must be able to make independent decisions when circumstances warrant such action.
  • Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public
  • Must be able to work harmoniously with other personnel
  • Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary

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Federal Government Grant and Assistance Programs

Edited by: Michael Saunders

© 2008-2017 Copyright Michael Saunders