Residential Director

Job Description


The Residential Director of Group Homes assists in the organization, direction and oversight assigned supervised group living arrangements in Elkhart county. Responsible for the assurance that all residential programs provide quality of life for the participants of the program and are compliant with federal and state licensure and certification and accreditation regulations. The Residential Director of Group Homes reports directly to the Vice President of Residential Services and has direct supervision of assigned QIDPs and Q-Tech. The Residential Director of Group Homes is a member of the Program/Service Leadership Team.


  • Supervise assigned QIDPs. Supervision includes input into selection and hiring of new staff, initial and ongoing training, scheduling and setting work hours, probation and annual evaluations, resolution of staff concerns, discipline and discharge, and input into promotional decisions.
  • Assure that the agency’s programs and policies for staff supervision and staff development are fully incorporated within the Residential Department including implementation and compliance of the Relias Learning Management System and new staff training schedules.
  • Oversee the compliance of Indiana State Department of Health & Life Safety surveys collecting supporting documentation as needed for all of Elkhart county group homes.
  • Implement outcome measurements for Residential Program. Measure results throughout the year, reporting on progress to Vice President of Residential Services, focusing on staff retention and training.
  • Assist in execution of the Supervised Group Living budget and assure that all residential programs and services are conducted within approved funds.
  • Coordinate various aspects of programming and administration, such as on-call coverage, serving as back up to on call for residential operations 24 hours per day and providing coverage for the QIDP and Group Homes Managers in their absence.
  • Assure group home and staff compliance with all state, federal, and ADEC policies, regulations and standards. Assure all required accreditations and credentials are maintained. Ensure ADEC’s mission is followed in all areas of Residential Program.

Job Requirements


  • Bachelor’s degree in a human services field. MSW preferred.
  • At least five years’ experience as a QIDP with the ability to successfully implement crisis management and resolution.
  • Must show evidence of strong leadership skills to include strong decision making, staff development, critical thinking, communication and organizational skills. Must be innovative and a leader in the areas of new development. Must possess administrative ability and exhibit management skills in areas of budget preparation and analysis, public relations, staff supervision, program planning and evaluation.
  • Exceptional customer service skills.
  • Demonstrated ability to write an effective behavior support plan with positive approaches.
  • Local and distance travel required. If driving own vehicle, must have a valid driver’s license, proof of insurance and a good driving record.
  • Maintain all required training.

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